Leakage/Keepage

Poorly Managed Patients

• American patients have seen an average of 18.7 different doctors during their lives. For patients over 65 years of age, the average increases to 28.4 individual doctors, including primary care, specialists, hospital and urgent care providers. (4/27/10)
• Seventy-five percent of patients in a hospital surveyed couldn't name anyone in charge of their care (2/26/09)

Referrals

• To reduce leakage, creatively increase access, drive down the no-show rate, and using the right provider for the right type of visit at the right time (8/24/17)
• 4 tips for specialty practices on referrals and payer mix (5/26/17)

See Growth & Value - Populations