Difference between revisions of "Patient Recovery Factors"

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==[[Clinical Factors|Clinical]]==
 
==[[Clinical Factors|Clinical]]==
These are the [[Clinical Factors]] that are a component of the [[Patient Recovery Factors]].
+
These are the [[Clinical Factors]] that are [[Determinants]] a component of the [[Patient Recovery Factors]].
 
===[[Clinical Conditions Factors|Clinical Conditions]]===
 
===[[Clinical Conditions Factors|Clinical Conditions]]===
 
Medicare has developed a model to categorize the [[Clinical Conditions Factors|clinical conditions factors]] in order to risk [http://www.cms.gov/Medicare/Health-Plans/MedicareAdvtgSpecRateStats/Risk-Adjustors.html '''risk adjust'''] health insurers that are covering patients. The [[CMS-HCC Risk Adjustments]] model adjust for patient demographics (i.e., age, disabled) and disease (i.e., diabetes, congested heart failure).   
 
Medicare has developed a model to categorize the [[Clinical Conditions Factors|clinical conditions factors]] in order to risk [http://www.cms.gov/Medicare/Health-Plans/MedicareAdvtgSpecRateStats/Risk-Adjustors.html '''risk adjust'''] health insurers that are covering patients. The [[CMS-HCC Risk Adjustments]] model adjust for patient demographics (i.e., age, disabled) and disease (i.e., diabetes, congested heart failure).   
  
====Allergies & Adverse Drug Reactions====
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* Allergies & Adverse Drug Reactions
====Behavioral Health====
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* Comorbidities chronic disorders (or diseases) that need to be managed. Most comorbidities do not get cured.
* Addictions
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* Demographics - Age, Sex, Disabled, Long Term Institutional Status (LTI Designated Status)  
* Behavioral Disorders (depression, anxiety disorders, schizophrenia, bipolar etc.)
+
* Immunizations - Flu, Tetanus
* Substance Abuse
+
* Physical Impairments Physical Impairments (Use of limbs, arthritis, amputation, birth defects, Epilepsy), Sensory Impairments (Blind or Visually Impaired, Deaf or Hard of Hearing, loss of taste and smell)
 
+
* Medical History - Adverse events, Family Medical History, Medical Conditions, Surgeries
====Comorbidities====
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* Physiological Metrics - Blood glucose level, Blood pressure, Cholesterol level (HDL, LDL, etc), Heart rate
Comorbidities are chronic disorders (or diseases) that need to be managed. Most comorbidities do not get cured.  
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* Problem and Symptom lists - Pressure Ulcers, Pain, asthma, Fever, Fractures, Headache, Rash or skin infection, Shortness of Breath, Sprains, Upper respiratory tract infection, Wounds
Comorbidities include behavioral or mental disorders.
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* [http://www.biomedcentral.com/1471-2318/14/25 '''Frailty Index''']
* Alzheimer's disease
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* Arthritis
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* Asthma
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* Cancer
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* COPD
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* Diabetes
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* Congestive Heart Failure
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* High Blood Pressure
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* High Cholesterol
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* Obesity
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* Osteoporosis
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* Stroke
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====Demographics====
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* Age
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* Sex
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* Disabled
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* Long Term Institutional Status (LTI Designated Status)  
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====Genomes====
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* DNA
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* Microbiome (and other resident bacteria)
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* Proteome - set of proteins expressed by a genome, cell, tissue or organism at a given time, under defined conditions.
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* Tumors
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* Viruses
+
 
+
====Immunizations====
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* Flu
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* Tetanus
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====Impairments====
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* Cognitive Impairments (Delirium "confused state", Dementia)
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* Developmental Challenges (Autism)
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* Physical Impairments (Use of limbs, arthritis, amputation, birth defects, Epilepsy)  
+
* Sensory Impairments (Blind or Visually Impaired, Deaf or Hard of Hearing, loss of taste and smell)
+
====Medical History====
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* Adverse events
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* Family Medical History
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* Medical Conditions
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* Surgeries
+
 
+
====Physiological Metrics====
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* Blood glucose level
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* Blood pressure
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* Cholesterol level (HDL, LDL, etc)
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* Heart rate
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====Problem lists====
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* Abdominal pain
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* Acute asthma
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* Chest Pain
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* Fever
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* Fractures
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* Headache
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* Pain (Chest Pain)
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* Rash or skin infection
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* Shortness of Breath
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* Sprains
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* Upper respiratory tract infection
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* Wounds
+
  
 
===[[Functional Conditions Factors|Functional Conditions]]===
 
===[[Functional Conditions Factors|Functional Conditions]]===
 
[[Functional Conditions Factors|Functional Conditions]] are elements of the [[Clinical Factors|clinical factors]] in [[Patient Recovery|patient recovery]].
 
[[Functional Conditions Factors|Functional Conditions]] are elements of the [[Clinical Factors|clinical factors]] in [[Patient Recovery|patient recovery]].
====Basic Physical====
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* [http://en.wikipedia.org/wiki/Activities_of_daily_living '''Activities of Daily Living (ADL’s)'''] or the ten variables in the [http://en.wikipedia.org/wiki/Barthel_scale '''Barthel scale''']
The ten variables addressed in the [http://en.wikipedia.org/wiki/Barthel_scale '''Barthel scale'''] are:
+
* Basic Life Activities or the [http://en.wikipedia.org/wiki/Activities_of_daily_living '''Instrumental Activities of Daily Living (IADLs)'''] - Clean home or setting, drive, laundry, Prepare food and/or cook, Shopping (Food, Medicines, necessities, etc., Use Public Transportation,
* presence or absence of fecal incontinence
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* Required Devices - pacemakers, artificial limb, etc.
* presence or absence of urinary incontinence
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* Logistic Capabilities - Walk, Assisted Walking, Wheelchair, Equipment Requirements (Oxygen, heart device, etc.)
* help needed with grooming
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* Work - Physically able to go back to work or enough functional ability to find a new job
* help needed with toilet use
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* Passion - Physically able to go back to work or enough functional ability to find a new job
* help needed with feeding
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* Mental - Not prevented from working, pursuing passion and functional activities because of mental health challenges
* help needed with transfers (e.g. from chair to bed)
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* Functional History
* help needed with walking
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* help needed with dressing
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* help needed with climbing stairs
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* help needed with bathing
+
  
====Basic Life Activities====
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===[[Genomic Factors|Genomic]]===
* Clean home or setting
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[[Genomic Factors|Genomics]] are elements of the [[Clinical Factors|clinical factors]] in [[Patient Recovery|patient recovery]].
* Drive
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* [http://en.wikipedia.org/wiki/Human_genome '''Human Genome''']] - complete set of genetic information encoded as DNA sequences within the 23 chromosome pairs. It includes the genomes of [http://en.wikipedia.org/wiki/Tumor '''tumors'''], the abnormal mass of tissue from abnormal growth or division of cells.  
* Laundry
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* Prepare food and/or cook
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* Shopping (Food, Medicines, necessities, etc.)
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* Use Public Transportation,
+
  
====Logistic Capabilities====
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* [http://en.wikipedia.org/wiki/Microbiome '''Microbiome'''] - the collective genomes of the microorganisms that share our body space. The resident bacteria, viruses ([http://en.wikipedia.org/wiki/Human_virome '''virome''']) and [http://en.wikipedia.org/wiki/Eukaryote '''other microbes with genomes'''].  
* Walk - able to walk, ride in car, ride bus or taxi
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* Assisted Walking - walker, cane
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* Wheelchair - Travel via Wheelchair
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* Equipment Requirements - Oxygen, heart device, etc.
+
  
====Work====
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* Non-Genomic Profiles - [http://en.wikipedia.org/wiki/Metabolome '''Metabolome'''] - are small molecules with metabolism functions of fuel, structure, signaling, stimulatory and inhibitory effects on enzymes and other catalytic activities. [http://en.wikipedia.org/wiki/Proteome '''Proteome'''] - set of proteins expressed by a genome, cell, tissue or organism at a given time, under defined conditions.  [http://en.wikipedia.org/wiki/Transcriptome '''Transcriptome'''] - set of all molecules use to create new cells with genomes.
Physically able to go back to work or enough functional ability to find a new job
+
  
====Passion====
+
===[[Mental Health Factors|Mental Health]]===
Physically able to go back to work or enough functional ability to find a new job
+
* Comorbidities -  mental health disorders (or diseases) that need to be managed. Most comorbidities do not get cured.
* Volunteer, watch grand kids soccer games, etc.
+
* Disorders - Anxiety Disorder, Attention Deficit Hyperactivity Disorder (ADHD), Autism, Bipolar Disorder, Eating Disorder, Depression, Obsessive Compulsive Disorder (OCD), Panic Disorders, Post Traumatic Stress Disorder, Schizophrenia
* Golf, weekly lunches with friends, etc.
+
* History
====Mental====
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* Impairments - Cognitive Impairments (Delirium "confused state", Dementia), Developmental
Not prevented from working, pursuing passion and functional activities because of mental health challenges
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* Fear, confidence in certain situations, etc.
+
====Functional History====
+
  
==[[Social and Behavioral Factors|Social and Behavioral]]==
+
==[[Psychosocial Factors|Psychosocial]]==
These are the [[Social and Behavioral Factors]] which are a component of the [[Patient Recovery Factors]].
+
These are the [[Psychosocial Factors]] which are a component of the [[Patient Recovery Factors]].
 
===[[Patient (About) Factors|Patient (About)]]===
 
===[[Patient (About) Factors|Patient (About)]]===
This is about how to understand and relate to the patient. [[Patient (About) Factors|Patient (About)]] are elements of the [[Social and Behavioral Factors|social and behavioral factors]] in [[Patient Recovery|patient recovery]].
+
This is about how to understand and relate to the patient. [[Patient (About) Factors|Patient (About)]] are elements of the [[Psychosocial Factors|psychosocial factors]] in [[Patient Recovery|patient recovery]].
====About====
+
* About - Narrative/Story, Photos, Language Speaking and literacy
* Narrative/Story
+
* Marital Status
* Photos
+
* Family & Friends - List of Family Members and Friends with their proximity
 +
* Career - Education Level, Job History
 
* Language Speaking and literacy
 
* Language Speaking and literacy
 +
* Passions/Goals - Sports Teams, Television, reading, social media, Activities - Walking, shopping, etc.
 +
* Perspectives - politics, lifestyle, culture
 +
* Race & Ethnicity
 +
* Religious Beliefs - Religion and religious beliefs
  
====Family & Friends====
+
===[[Patient Activation Factors|Patient Activation]]===
* Marital Status
+
[[Patient Activation Factors|Patient activation factors]] are elements of the [[Psychosocial Factors|psychosocial factors]] in [[Patient Recovery|patient recovery]].
* Family Members - Their regular interaction, role in care or monitoring, where they live in proximate
+
* Activation Level - [http://www.insigniahealth.com/products/pam.html Patient Activation Measures] - understands conditions, understands treatment, understand how to care for conditions, understands how to manage symptoms, Activation History
* Friends - Their regular interaction, role in care or monitoring, where they live in proximate
+
* Condition Management Aptitude - Diabetic monitoring glucose and injecting insulin, Self-care
* Photos
+
* Education - Diagnosis, Prognosis, Treatments, Understand Options and onboard with the treatment plan
* Support received from family and friends
+
* Treatment Adherence - Medication Adherence, Nutrition, Therapy, Physician Visits, Recommended Activity levels
 +
* [[Medication Management Factors|Medication Management]] - management and adherence of oral and injectable medicine
 +
* Intervention Activation - Know when to ask for help, Comfortable asking for help, Know who to ask for help
 +
* Technology Aptitude (patient or authorized care giver) - Internet and Online Usage, Education Videos, Patient Portal Usage, Use of Secure Texting, Video Conferencing, email, Use of remote monitoring devices (Blood Pressure cuff, remote diagnostic devices (ecg app), Use of tablet, computer or smartphone
 +
* Online Personal Health Record - Online Electronic Health Record, Blue Button, Access Authorization (Recovery Team access), Patient Input History (Patient answer questions or inputs data into Personal Health Record)
 +
* Technology Usage - Broadband Internet, Wifi Router, Telecom Network (AT&T, Verizon), Computer, Smartphone or Tablet, Remote Monitoring Devices (Blood pressure cuff, blood glucose monitoring), Remote Diagnostic Devices (ECG app, Accessing patient history via [http://www.healthit.gov/patients-families/blue-button/about-blue-button Blue Button]
  
====Career====
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===[[Patient Behavior & Lifestyle Factors|Patient Behavior & Lifestyle]]===
* Education Level
+
[[Patient Behavior & Lifestyle Factors|Patient behavior & lifestyle factors]] are elements of the [[Psychosocial Factors|psychosocial factors]] in [[Patient Recovery|patient recovery]].
* Job History
+
* Physical Activity - Exercise, Activity Levels, Behaviors (Always walks, always drive, always buses or subways, Work (how active), Activities (Sports, Hiking, gardening)
====Passions/Goals====
+
* Nutrition - Diet and Nutrition (Fast Food, Take Out, Home cooked meals)
* Sports Teams, Television, reading, social media
+
* Social Interactions - Engagement with others, Caregivers, Organized Communities - like [http://www.patientslikeme.com/ '''PatientsLikeMe'''], Socially Isolated, Activities (play cards, go to lunches, Social Organizations, frequent bars), Family Activities (dinners, youth sports)
* Physical Activities - Walking, shopping, etc.
+
* Career/Vocation
====[[Stress Factors]]====
+
* Adverse Behaviors - use of alcohol, drugs, gambling, unprotected sex, smoking
* Recent Stressful Events
+
* Sentiment - Upbeat, depressed
* Ongoing Stressful Challenges
+
* Serving Others (Volunteer Youth Coaching, Care Giver Roles to kids, parents, friends)
* Potential Stressful Events
+
* Home & Travel - Snowbird (summers in the North, winters in the South),Travel, Visit Family
 +
* Other Activities (Sedentary) - Television (Watch Baseball, Drama series, News - Favorite programs, Other Sedentary Activities (Read, knit,etc.)
  
====Change Acceptance and Determination====
+
===[[Patient Goals & Preferences Factors|Patient Goals & Preferences]]===
* Acceptance to '''change''' to Behavior, Lifestyle, address Problem (Stress), Patient Activation, Patient Technology Adoption  
+
[[Patient Goals & Preferences Factors|Patient preferences factors]] are elements of the [[Psychosocial Factors|psychosocial factors]] in [[Patient Recovery|patient recovery]].
* Determination to make '''change''' happen
+
* Authorizations - Privacy and HIPAA, Advanced Beneficiary Notice, Recovery Team Access to Electronic Medical Records
* University of Rhode Island Change Assessment Scale (URICA)[http://www.umbc.edu/psyc/habits/content/ttm_measures/urica/  '''(URICA)''']
+
* Living Will - Advanced Patient Directives
 +
* Treatment Preferences - Home Based, Recovery Team, Technology Use, Palliative Care and End of Life preferences
 +
* Change Acceptance and Determination - Acceptance to '''change''' to Behavior, Lifestyle, address Problem (Stress), Patient Activation, Patient Technology Adoption. Determination to make '''change''' happen. University of Rhode Island Change Assessment Scale (URICA)[http://www.umbc.edu/psyc/habits/content/ttm_measures/urica/  '''(URICA)''']
 +
* Religious Beliefs - Religion and religious beliefs
  
===[[Patient Lifestyle Factors|Patient Lifestyle]]===
+
===[[Patient Resilience & Stress Factors|Patient Resilience & Stress]]===
[[Patient Lifestyle Factors|Patient lifestyle factors]] are elements of the [[Social and Behavioral Factors|social and behavioral factors]] in [[Patient Recovery|patient recovery]].
+
[[Patient Resilience & Stress Factors|Patient Resilience & Stress factors]] are elements of the [[Psychosocial Factors|psychosocial factors]] in [[Patient Recovery|patient recovery]].
 +
* Psychologically Fit (emotional fitness, social fitness, family fitness, spiritual fitness)
 +
* [[Stress Factors]] - Recent Stressful Events, Ongoing Stressful Challenge, Potential Stressful Events
  
====Activities====
+
===[[Patient Influences & Support Factors|Patient Influences & Support]]===
* Sports Participation (Golf)
+
[[Patient Influences & Support Factors|Patient Influences & Support Factors]] are elements of the [[Psychosocial Factors|psychosocial factors]] in [[Patient Recovery|patient recovery]].
* Sporting Events (enjoy race track, kids sporting events, etc.)
+
* [[Caregiver Factors|Caregiver]]
* Television (Watch Baseball, Drama series, News - Favorite programs)
+
* Emotional and Physical Support - from family and friends, provider
* Social Activities (Social Organizations, frequent bars, etc.)
+
* Trust - people who the patient trusts
* Family Activities (dinners, youth sports)
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* Influences - people that influence the patient
* Travel
+
* Hobbies
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* Home maintenance
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* Other Sedentary Activities (Read, knit,etc.)
+
====Volunteering====
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* Youth Coaching
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* Social Service
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====Care Giver Roles====
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* Kids, parents, friends
+
====Home====
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* Snowbird (summers in the North, winters in the South)
+
  
===[[Patient Behavior Factors|Patient Behavior]]===
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===[[Patient Well Being Factors|Patient Well Being]]===
[[Patient Behavior Factors|Patient behavior factors]] are elements of the [[Social and Behavioral Factors|social and behavioral factors]] in [[Patient Recovery|patient recovery]].
+
[[Patient Well Being Factors|Patient Well Being Factors]] are elements of the [[Psychosocial Factors|psychosocial factors]] in [[Patient Recovery|patient recovery]].
====Physical Activity====
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* Positive emotions
* Exercise and Activity Levels
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* Engagement
* Transportation (Always walks, always drive, always buses or subways)
+
* Relationships - Type of relationship and regular contact with friends, family and other acquaintances
* Work (how active)
+
* Meaning and Purpose
====Nutrition====
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* Accomplishment
* Diet and Nutrition
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* Nutrition (Fast Food, Take Out, Home cooked meals)
+
====Social Interactions====
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* Engagement with others
+
* Engagement with Caregivers, others
+
* Organized Communities - like [http://www.patientslikeme.com/ '''PatientsLikeMe''']
+
* Socially Isolated
+
====Adverse Behaviors====
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* Adverse Behaviors (use of alcohol, drugs, gambling, unprotected sex, smoking)
+
====Sentiment====
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* Upbeat, depressed
+
  
===[[Patient Preferences Factors|Patient Preferences]]===
+
==[[Patient Environment Factors|Patient Environment]]==
[[Patient Preferences Factors|Patient preferences factors]] are elements of the [[Social and Behavioral Factors|social and behavioral factors]] in [[Patient Recovery|patient recovery]].
+
These are the [[Patient Environment Factors]] that, if not addressed, may delay or prevent patient recovery. The top unmet basic needs that effect clinical outcomes are: housing, food, finances, transportation and literacy. (See: [http://www.health3-0.com/reimbursement/addressing-social-and-basic-needs/ ''Improving Clinical Outcomes By Addressing Social And Basic Needs''])
====Authorizations====
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* Privacy and HIPAA
+
* Advanced Beneficiary Notice
+
* Recovery Team Access to Electronic Medical Records
+
====Living Will====
+
* Advanced Patient Directives
+
====Treatment Preferences====
+
* Home Based
+
* Recovery Team
+
* Technology Use
+
* Palliative Care and End of Life preferences
+
  
===[[Patient Activation Factors|Patient Activation]]===
+
These are the [[Patient Environment Factors|patient environment factors]] that are a component of the [[Patient Recovery Factors]].
[[Patient Activation Factors|Patient activation factors]] are elements of the [[Social and Behavioral Factors|social and behavioral factors]] in [[Patient Recovery|patient recovery]].
+
====Activation Level====
+
* [http://www.insigniahealth.com/products/pam.html Patient Activation Measures] - understands conditions, understands treatment, understand how to care for conditions, understands how to manage symptoms
+
* Activation History
+
====Condition Management Aptitude====
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* Diabetic monitoring glucose and injecting insulin
+
* Self-care
+
====Education====
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* Diagnosis
+
* Prognosis
+
* Treatments
+
* Understand Options and onboard with the treatment plan
+
====Treatment Adherence====
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* Medication Adherence
+
* Nutrition
+
* Therapy, Physician Visits
+
* Recommended Activity levels
+
====Intervention Activation====
+
* Know when to ask for help
+
* Comfortable asking for help
+
* Know who to ask for help
+
  
===[[Patient Technology Adoption Factors|Patient Technology Adoption]]===
+
===[[Access & Logistics Factors|Access & Logistics]]===
This could be for the patient or a patient authorized care giver. [[Patient Technology Adoption Factors|Patient technology adoption factors]] are elements of the [[Social and Behavioral Factors|social and behavioral factors]] in [[Patient Recovery|patient recovery]].  
+
[[Access & Logistics Factors|Access & logistics factors]] are elements of the [[Patient Environment Factors|patient environment factors]] in [[Patient Recovery|patient recovery]].  
====Device Aptitude====
+
* Necessities Access (via delivery or going to the store) - Medicines, Food (via delivery or going to the store), Other
* Use of remote monitoring devices (Blood Pressure cuff)
+
* Transportation - Physician Offices, shopping, activities, Special Transportation Needs (Wheel Chair Vehicle)
* Use of remote diagnostic devices (ecg app)
+
* Clinical Services Access - Same day access to Physicians, Nights & Weekend Access to providers, Clinical Care in area, region (i.e., dialysis)
* Use of tablet, computer or smartphone
+
====Technology Aptitude====
+
* Internet and Online Usage
+
* Education Videos
+
* Patient Portal Usage
+
* Use of Secure Texting, Video Conferencing, email
+
====Online Personal Health Record====
+
* Online Electronic Health Record
+
* Access Authorization (Recovery Team access
+
* Patient Input History (Patient answer questions or inputs data into Personal Health Record)
+
====Available Technology====
+
* Broadband Internet
+
* Wifi Router
+
* Computer
+
* Smartphone or Tablet
+
* Remote Monitoring Devices (Blood pressure cuff, blood glucose monitoring)
+
* Remote Diagnostic Devices (ECG app)
+
  
==[[Basic Needs Factors|Basic Needs]]==
+
===[[Community Factors|Community]]===
Patients that have basic needs that are not being addressed will not respond as well to treatments. The top unmet basic needs that effect clinical outcomes are: housing, food, finances, transportation and literacy. (See: [http://www.health3-0.com/reimbursement/addressing-social-and-basic-needs/ ''Improving Clinical Outcomes By Addressing Social And Basic Needs''])
+
[[Community Factors|Community factors]] are elements of the [[Patient Environment Factors|patient environment factors]] in [[Patient Recovery|patient recovery]].
  
These are the [[Basic Needs Factors]] that are a component of the [[Patient Recovery Factors]].
+
===[[Home Factors|Home]]===
 +
[[Home Factors|Physical environment & setting factors]] are elements of the [[Patient Environment Factors|patient environment factors]] in [[Patient Recovery|patient recovery]].
 +
 
 +
* Home - Environmental (Heat, Air conditioner, mold-asthma), Throw rugs (falls, recent hip replacements), safety (banisters, etc.), Household members (disruptive/supportive family member, Accessibility (Wheel Chair accessible), Therapy Equipment (Oxygen equipment), Passive Sensors (wifi enabled weight scale, blue tooth enabled blood pressure cuff), Internet connection - wifi router, Onsite Care Giver Support (i.e., family member)
 +
* Living Arrangement - living alone, with family, Household members (disruptive/supportive family member), congregate living, etc.
 +
* Location - Neighborhood, Safety (for walks), proximity to grocery store, services, Supportive (neighbors friendly, Quiet at Night (able to get restful sleep), Transportation Access
 +
* Private Facility - Apartment, House, Room, etc.
 +
* Institution Facility (Supportive) - Facility type (Nursing home, senior living center, etc.), Onsite staff (match needs of patients), Onsite resources (food, outdoors, etc.), Accessible (Wheel Chair ramps), Safety (Safety Bathrooms, smoke alarms), Environmental (Heat, A/C, Mold), Therapy Equipment (Oxygen equipment), Passive Sensors (wifi enabled weight scale, blue tooth enabled blood pressure cuff), Internet connection - wifi router
 +
* Temporary Housing - Homelessness, Homeless Shelters, friend or family members home, Halfway House (after recent prison term), Victim Shelters (domestic and sexual violence, disaster relief)
  
 
===[[Socioeconomic Status Factors|Socioeconomic Status]]===
 
===[[Socioeconomic Status Factors|Socioeconomic Status]]===
[[Socioeconomic Status Factors|Socioeconomic status factors]] are elements of the [[Basic Needs Factors|basic needs factors]] in [[Patient Recovery|patient recovery]].  
+
[[Socioeconomic Status Factors|Socioeconomic status factors]] are elements of the [[Patient Environment Factors|patient environment factors]] in [[Patient Recovery|patient recovery]].  
====Financial Health====
+
* Financial Health - Income, Wealth, Patient Contributions Capabilities, Financial Constraints (Debt, family commitments)
* Income
+
* Job Status - Sick Days/Leave Availability, Occupation
* Wealth
+
* Educational Attainment - Completed levels of formal education,
* Patient Contributions Capabilities
+
* Financial Constraints (Debt, family commitments) -
+
====Job Status====
+
* Sick Days/Leave Availability
+
* Occupation
+
====Education====
+
* Completed levels of formal education
+
 
* Literacy
 
* Literacy
 +
* Medical Insurance Status - Employer plan, Cobra, Medicare, Medicaid, VA, etc. (Deductibles, Co-payments, monthly premiums)
 +
* Socioeconomic - History - Credit Rating & History
  
====Medical Insurance Status====
+
==[[Care Management Factors|Care Management]]==
* Employer plan, Medicare, Medicaid, VA, etc.)
+
These are the [[Care Management Factors]] that are a component of the [[Patient Recovery Factors]].
* Deductibles, Co-payments, monthly premiums
+
 
+
====Socioeconomic - History====
+
* Credit Rating & History
+
 
+
===[[Physical Environment & Setting Factors|Physical Environment & Setting]]===
+
[[Physical Environment & Setting Factors|Physical environment & setting factors]] are elements of the [[Basic Needs Factors|basic needs factors]] in [[Patient Recovery|patient recovery]].
+
 
+
====Home====
+
* Location (proximity to services)
+
* Heat and Air conditioner
+
* Mould (Asthma), Throw rugs (recent hip replacements)
+
* Household members (disruptive family member)
+
* Accessibility (Wheel Chair accessible)
+
* Therapy Equipment (Oxygen equipment)
+
* Passive Sensors (wifi enabled weight scale, blue tooth enabled blood pressure cuff)
+
* Internet connection - wifi router
+
* Onsite Care Giver Support (i.e., family member)
+
 
+
====Neighborhood====
+
* Safety (for walks)
+
* Supportive (neighbors friendly)
+
* Quiet at Night (able to get restful sleep)
+
* Transportation Access
+
====Facility - Supportive====
+
* Facility type (Nursing home, senior living center, etc.)
+
* Onsite staff (match needs of patients)
+
* Onsite resources (food, outdoors, etc.)
+
* Accessible (Wheel Chair ramps)
+
* Safety (Safety Bathrooms, smoke alarms)
+
* Environmental (Heat, A/C, Mould)
+
* Therapy Equipment (Oxygen equipment)
+
* Passive Sensors (wifi enabled weight scale, blue tooth enabled blood pressure cuff)
+
* Internet connection - wifi router
+
====Temporary Housing====
+
* Homelessness
+
* Homeless Shelters
+
* Halfway House - after recent prison term
+
* Victim Shelters - domestic and sexual violence, disaster relief
+
 
+
===[[Access & Logistics Factors|Access & Logistics]]===
+
[[Access & Logistics Factors|Access & logistics factors]] are elements of the [[Basic Needs Factors|basic needs factors]] in [[Patient Recovery|patient recovery]].
+
====Necessities Access====
+
(via delivery or going to the store)
+
* Medicines
+
* Food (via delivery or going to the store)
+
* Other
+
====Transportation====
+
* Physician Offices
+
* Special Transportation Needs (Wheel Chair Vehicle)
+
====Clinical Services Access====
+
* Same day access to Physicians
+
* Nights & Weekend Access to providers
+
* Clinical Care in area, region (i.e., dialysis)
+
 
+
==[[Recovery Management Factors|Recovery Management]]==
+
These are the [[Recovery Management Factors]] that are a component of the [[Patient Recovery Factors]].
+
 
+
===[[Recovery Team Factors|Recovery Team]]===
+
[[Recovery Team Factors|Recovery team factors]] are elements of the [[Recovery Management Factors|recovery management factors]] in [[Patient Recovery|patient recovery]].
+
====Clinical Providers====
+
These are licensed professionals.
+
* Physicians
+
* Physician Assistants, Nurse Practitioners
+
* Pharmacists
+
* Therapists (Speech, Physical, Occupational}
+
* Behavior Health (Psychologist, Psychiatrist)
+
* Nurse (Care Manager)
+
* Dietitian
+
* Education Providers (Clinical)
+
 
+
====Support (Social and Behavioral) Providers====
+
* Care givers (Family or fried)
+
* Recovery Navigator (patient navigator)
+
* Recovery Coaches (included MSW Social Workers and Health Coaches)
+
* Education (Non-Clinical)
+
* Technical Support and technicians
+
 
+
====Community (Basic Needs) Providers====
+
* Financial Counseling
+
* Meals Delivery (Meals on Wheels)
+
* Transportation Assistance
+
* Programs (Smoking Cessation, Weight Loss, Alcoholics Anonymous)
+
* Delivery Services
+
* Transportation Services
+
* Other Services (handy man, plumber, etc.)
+
* Community Health Services (Community Health Centers, free flu shots, etc.)
+
* Convenient Care (Minute Clinics, 24 hour services)
+
  
===[[Recovery Goals Factors|Recovery Goals]]===
+
===[[Care Coordination Factors|Care Coordination]]===
[[Recovery Goals Factors|Recovery goals factors]] are elements of the [[Recovery Management Factors|recovery management factors]] in [[Patient Recovery|patient recovery]].  
+
[[Care Coordination Factors|Care coordination factors]] are elements of the [[Care Management Factors|care management factors]] in [[Patient Recovery|patient recovery]].  
====Clinical Condition====
+
* Communication within [[Care Team Factors|care team]]
====Functional Condition====
+
* Arranging diagnosis, second opinions, procedures, etc.
====Social and Behavioral====
+
* Patient Navigation
====Basic Needs====
+
  
===[[Recovery Plan Factors|Recovery Plan]]===
+
===[[Care Decision Making & Goals Factors|Care Decision Making & Goals]]===
[[Recovery Plan Factors|Recovery plan factors]] are elements of the [[Recovery Management Factors|recovery management factors]] in [[Patient Recovery|patient recovery]].  
+
[[Recovery Goals Factors|Recovery goals factors]] are elements of the [[Care Management Factors|care management factors]] in [[Patient Recovery|patient recovery]].  
====Discovery====
+
* Discovery - Clinical Consults, Testing, Qualified Option Development
* Clinical Consults
+
* Desired - Clinical Condition, Functional Condition, Behavior & Lifestyle
* Qualified Option Development
+
* Testing
+
====Treatments====
+
* Medicine
+
* Procedures
+
* Surgery
+
* Therapies (Occupational Therapy, Speech, Physical Therapy)
+
====Activities====
+
* Nutrition
+
* Education
+
====Recovery Navigation====
+
  
===[[Recovery Monitoring Factors|Recovery Monitoring]]===
+
===[[Care Plan & Treatment Factors|Care Plan & Treatment]]===
[[Recovery Monitoring Factors|Recovery monitoring factors]] are elements of the [[Recovery Management Factors|recovery management factors]] in [[Patient Recovery|patient recovery]].  
+
[[Recovery Plan Factors|Recovery plan factors]] are elements of the [[Care Management Factors|care management factors]] in [[Patient Recovery|patient recovery]].  
====Activities Monitoring====
+
* Treatments - Medicine, Procedures, Surgery, Therapies (Occupational Therapy, Speech, Physical Therapy)
* Track Recovery Plan to ensure activities, treatments are on track
+
* Activities - Nutrition, Education
====Medication Monitoring====
+
* Adverse Medication Events
+
* Prescriptions Filled
+
* Medication Adherence
+
* Medication Effectiveness
+
* Medication Interactions
+
====Medication Monitoring Method====
+
* Daily Calls
+
* Patient checks box or inputs data
+
* Passive sensor (wifi enabled pill boxes or caps)
+
====Physiological Metrics Monitoring====
+
* Blood Pressure
+
====Recovery Reviews====
+
* Status of Surgeries, Procedures, Tests, Therapies, etc.
+
* Effectiveness or Treatments and Activities
+
* Effectiveness of recovery team
+
* Effectiveness of Protocols
+
* Appropriateness of Recovery Goals
+
  
===[[Recovery Protocols Factors|Recovery Protocols]]===  
+
===[[Care Monitoring & Protocols Factors|Care Monitoring & Protocols]]===
[[Recovery Protocols Factors|Recovery protocols factors]] are elements of the [[Recovery Management Factors|recovery management factors]] in [[Patient Recovery|patient recovery]].  
+
[[Recovery Monitoring Factors|Recovery monitoring factors]] are elements of the [[Care Management Factors|care management factors]] in [[Patient Recovery|patient recovery]].  
====Triggers====
+
* Recovery Plan Activities - ensure activities are scheduled, treatments happen, prescriptions filled, Recovery Team performs function, Status of Surgeries, Procedures, Tests, Therapies, etc. 
Triggers Requiring Notifications
+
* Patient Adherence - Medication Adherence, activity levels, other patient behaviors, etc.
* Patient Concern
+
* Patient Activation - Understand condition, capable of treating self, etc.
* Monitoring Alert - Medication adherence, blood pressure reading, etc.  
+
* Recovery Factors Monitored - Clinical Condition - Physiological Metrics (i.e., Blood Pressure), Pain, Wounds, etc., functional conditions, etc. 
* Patient Dialog
+
* Monitoring Method - Daily Calls, Patient checks box or inputs data, Passive sensors (wifi enabled pill boxes or caps)
* Clinical Condition
+
* Recovery Plan Effectiveness - Medication efficacy (effectiveness, interactions, adverse events), Effectiveness or Treatments and Activities, Effectiveness of recovery team, Effectiveness of Protocols, Appropriateness of Recovery Goals
* Emergency
+
* Triggers - Triggers Requiring Notifications - Patient Concern, Monitoring Alert (i.e., Medication adherence, blood pressure reading), Patient Dialog, Clinical Condition, Emergency, Transfer Event (i.e., Hospital to home)
* Transfer Event (i.e., Hospital to home)
+
* Notification - Who is notified based on each trigger (Patient, Care Giver, Recovery Navigator, Care Manager)? How are they notified (phone calls, text message, alerts)? When are they notified (time frame)?
====Notification====
+
* Associated Action - Who takes the action? What is the action? How do they take the action (phone calls, text message, alerts)? When do they take action (time frame)? Potential actions include: Patient triage, Conduct on-site assessment, Issue Escalation, Reassess Recovery Goals, Plan, Monitoring & Protocols, Achieve confirmation to change Recovery Goals, Plan, Monitoring and Protocols
* Who - is notified based on each trigger (Patient, Care Giver, Recovery Navigator, Care Manager)
+
* Escalation - What gets escalated? Who escalates it (nurse, patient)? Whom do they escalate to (doctor, nurse)? When do they escalate? How do they escalate?
* How - phone calls, text message, alerts
+
* Protocol Monitoring - Who ensure notifications, actions and escalations are happening? How? When do they take action?
* When - notification time frame
+
====Action====
+
* Who - takes the action
+
* How - phone calls, text message, alerts
+
* When - notification time frame
+
* What - is the action?
+
Potential actions include:
+
* Patient triage
+
* Conduct on-site assessment
+
* Issue Escalation
+
* Reassess Recovery Goals, Plan, Monitoring & Protocols
+
* Achieve confirmation to change Recovery Goals, Plan, Monitoring and Protocols
+
  
====Escalation====
+
===[[Care Team Factors|Care Team]]===
* What - gets escalated
+
[[Recovery Team Factors|Recovery team factors]] are elements of the [[Care Management Factors|care management factors]] in [[Patient Recovery|patient recovery]].
* Who - escalates it (nurse, patient) and whom do they escalate to (doctor, nurse)?
+
* Clinical Providers - These are licensed professionals. Physicians, Physician Assistants, Nurse Practitioners, Pharmacists, Therapists (Speech, Physical, Occupational), Behavior Health (Psychologist, Psychiatrist), Nurse (Care Manager), Dietitian,Education Providers (Clinical)
* When - do they escalate
+
* Support (Social and Behavioral) Providers - Care givers (family or friend), Recovery Navigator (patient navigator), Recovery Coaches (included MSW Social Workers and Health Coaches), Education (Non-Clinical), Technical Support and technicians
* How - do they escalate
+
* Community (Basic Needs) Providers - Financial Counseling, Meals Delivery (Meals on Wheels), Transportation Assistance, Programs (Smoking Cessation, Weight Loss, Alcoholics Anonymous), Delivery Services, Transportation Services, Other Services (handy man, plumber, etc.), Community Health Services (Community Health Centers, free flu shots, etc.), Convenient Care (Minute Clinics, 24 hour services)
====Protocol Monitoring====
+
* Who - ensure notifications, actions and escalations are happening
+
* How
+
* When
+

Latest revision as of 14:03, 18 February 2015

Clinical

These are the Clinical Factors that are Determinants a component of the Patient Recovery Factors.

Clinical Conditions

Medicare has developed a model to categorize the clinical conditions factors in order to risk risk adjust health insurers that are covering patients. The CMS-HCC Risk Adjustments model adjust for patient demographics (i.e., age, disabled) and disease (i.e., diabetes, congested heart failure).

  • Allergies & Adverse Drug Reactions
  • Comorbidities - chronic disorders (or diseases) that need to be managed. Most comorbidities do not get cured.
  • Demographics - Age, Sex, Disabled, Long Term Institutional Status (LTI Designated Status)
  • Immunizations - Flu, Tetanus
  • Physical Impairments - Physical Impairments (Use of limbs, arthritis, amputation, birth defects, Epilepsy), Sensory Impairments (Blind or Visually Impaired, Deaf or Hard of Hearing, loss of taste and smell)
  • Medical History - Adverse events, Family Medical History, Medical Conditions, Surgeries
  • Physiological Metrics - Blood glucose level, Blood pressure, Cholesterol level (HDL, LDL, etc), Heart rate
  • Problem and Symptom lists - Pressure Ulcers, Pain, asthma, Fever, Fractures, Headache, Rash or skin infection, Shortness of Breath, Sprains, Upper respiratory tract infection, Wounds
  • Frailty Index

Functional Conditions

Functional Conditions are elements of the clinical factors in patient recovery.

  • Activities of Daily Living (ADL’s) or the ten variables in the Barthel scale
  • Basic Life Activities or the Instrumental Activities of Daily Living (IADLs) - Clean home or setting, drive, laundry, Prepare food and/or cook, Shopping (Food, Medicines, necessities, etc., Use Public Transportation,
  • Required Devices - pacemakers, artificial limb, etc.
  • Logistic Capabilities - Walk, Assisted Walking, Wheelchair, Equipment Requirements (Oxygen, heart device, etc.)
  • Work - Physically able to go back to work or enough functional ability to find a new job
  • Passion - Physically able to go back to work or enough functional ability to find a new job
  • Mental - Not prevented from working, pursuing passion and functional activities because of mental health challenges
  • Functional History

Genomic

Genomics are elements of the clinical factors in patient recovery.

  • Human Genome] - complete set of genetic information encoded as DNA sequences within the 23 chromosome pairs. It includes the genomes of tumors, the abnormal mass of tissue from abnormal growth or division of cells.
  • Non-Genomic Profiles - Metabolome - are small molecules with metabolism functions of fuel, structure, signaling, stimulatory and inhibitory effects on enzymes and other catalytic activities. Proteome - set of proteins expressed by a genome, cell, tissue or organism at a given time, under defined conditions. Transcriptome - set of all molecules use to create new cells with genomes.

Mental Health

  • Comorbidities - mental health disorders (or diseases) that need to be managed. Most comorbidities do not get cured.
  • Disorders - Anxiety Disorder, Attention Deficit Hyperactivity Disorder (ADHD), Autism, Bipolar Disorder, Eating Disorder, Depression, Obsessive Compulsive Disorder (OCD), Panic Disorders, Post Traumatic Stress Disorder, Schizophrenia
  • History
  • Impairments - Cognitive Impairments (Delirium "confused state", Dementia), Developmental

Psychosocial

These are the Psychosocial Factors which are a component of the Patient Recovery Factors.

Patient (About)

This is about how to understand and relate to the patient. Patient (About) are elements of the psychosocial factors in patient recovery.

  • About - Narrative/Story, Photos, Language Speaking and literacy
  • Marital Status
  • Family & Friends - List of Family Members and Friends with their proximity
  • Career - Education Level, Job History
  • Language Speaking and literacy
  • Passions/Goals - Sports Teams, Television, reading, social media, Activities - Walking, shopping, etc.
  • Perspectives - politics, lifestyle, culture
  • Race & Ethnicity
  • Religious Beliefs - Religion and religious beliefs

Patient Activation

Patient activation factors are elements of the psychosocial factors in patient recovery.

  • Activation Level - Patient Activation Measures - understands conditions, understands treatment, understand how to care for conditions, understands how to manage symptoms, Activation History
  • Condition Management Aptitude - Diabetic monitoring glucose and injecting insulin, Self-care
  • Education - Diagnosis, Prognosis, Treatments, Understand Options and onboard with the treatment plan
  • Treatment Adherence - Medication Adherence, Nutrition, Therapy, Physician Visits, Recommended Activity levels
  • Medication Management - management and adherence of oral and injectable medicine
  • Intervention Activation - Know when to ask for help, Comfortable asking for help, Know who to ask for help
  • Technology Aptitude (patient or authorized care giver) - Internet and Online Usage, Education Videos, Patient Portal Usage, Use of Secure Texting, Video Conferencing, email, Use of remote monitoring devices (Blood Pressure cuff, remote diagnostic devices (ecg app), Use of tablet, computer or smartphone
  • Online Personal Health Record - Online Electronic Health Record, Blue Button, Access Authorization (Recovery Team access), Patient Input History (Patient answer questions or inputs data into Personal Health Record)
  • Technology Usage - Broadband Internet, Wifi Router, Telecom Network (AT&T, Verizon), Computer, Smartphone or Tablet, Remote Monitoring Devices (Blood pressure cuff, blood glucose monitoring), Remote Diagnostic Devices (ECG app, Accessing patient history via Blue Button

Patient Behavior & Lifestyle

Patient behavior & lifestyle factors are elements of the psychosocial factors in patient recovery.

  • Physical Activity - Exercise, Activity Levels, Behaviors (Always walks, always drive, always buses or subways, Work (how active), Activities (Sports, Hiking, gardening)
  • Nutrition - Diet and Nutrition (Fast Food, Take Out, Home cooked meals)
  • Social Interactions - Engagement with others, Caregivers, Organized Communities - like PatientsLikeMe, Socially Isolated, Activities (play cards, go to lunches, Social Organizations, frequent bars), Family Activities (dinners, youth sports)
  • Career/Vocation
  • Adverse Behaviors - use of alcohol, drugs, gambling, unprotected sex, smoking
  • Sentiment - Upbeat, depressed
  • Serving Others (Volunteer Youth Coaching, Care Giver Roles to kids, parents, friends)
  • Home & Travel - Snowbird (summers in the North, winters in the South),Travel, Visit Family
  • Other Activities (Sedentary) - Television (Watch Baseball, Drama series, News - Favorite programs, Other Sedentary Activities (Read, knit,etc.)

Patient Goals & Preferences

Patient preferences factors are elements of the psychosocial factors in patient recovery.

  • Authorizations - Privacy and HIPAA, Advanced Beneficiary Notice, Recovery Team Access to Electronic Medical Records
  • Living Will - Advanced Patient Directives
  • Treatment Preferences - Home Based, Recovery Team, Technology Use, Palliative Care and End of Life preferences
  • Change Acceptance and Determination - Acceptance to change to Behavior, Lifestyle, address Problem (Stress), Patient Activation, Patient Technology Adoption. Determination to make change happen. University of Rhode Island Change Assessment Scale (URICA)(URICA)
  • Religious Beliefs - Religion and religious beliefs

Patient Resilience & Stress

Patient Resilience & Stress factors are elements of the psychosocial factors in patient recovery.

  • Psychologically Fit (emotional fitness, social fitness, family fitness, spiritual fitness)
  • Stress Factors - Recent Stressful Events, Ongoing Stressful Challenge, Potential Stressful Events

Patient Influences & Support

Patient Influences & Support Factors are elements of the psychosocial factors in patient recovery.

  • Caregiver
  • Emotional and Physical Support - from family and friends, provider
  • Trust - people who the patient trusts
  • Influences - people that influence the patient

Patient Well Being

Patient Well Being Factors are elements of the psychosocial factors in patient recovery.

  • Positive emotions
  • Engagement
  • Relationships - Type of relationship and regular contact with friends, family and other acquaintances
  • Meaning and Purpose
  • Accomplishment

Patient Environment

These are the Patient Environment Factors that, if not addressed, may delay or prevent patient recovery. The top unmet basic needs that effect clinical outcomes are: housing, food, finances, transportation and literacy. (See: Improving Clinical Outcomes By Addressing Social And Basic Needs)

These are the patient environment factors that are a component of the Patient Recovery Factors.

Access & Logistics

Access & logistics factors are elements of the patient environment factors in patient recovery.

  • Necessities Access (via delivery or going to the store) - Medicines, Food (via delivery or going to the store), Other
  • Transportation - Physician Offices, shopping, activities, Special Transportation Needs (Wheel Chair Vehicle)
  • Clinical Services Access - Same day access to Physicians, Nights & Weekend Access to providers, Clinical Care in area, region (i.e., dialysis)

Community

Community factors are elements of the patient environment factors in patient recovery.

Home

Physical environment & setting factors are elements of the patient environment factors in patient recovery.

  • Home - Environmental (Heat, Air conditioner, mold-asthma), Throw rugs (falls, recent hip replacements), safety (banisters, etc.), Household members (disruptive/supportive family member, Accessibility (Wheel Chair accessible), Therapy Equipment (Oxygen equipment), Passive Sensors (wifi enabled weight scale, blue tooth enabled blood pressure cuff), Internet connection - wifi router, Onsite Care Giver Support (i.e., family member)
  • Living Arrangement - living alone, with family, Household members (disruptive/supportive family member), congregate living, etc.
  • Location - Neighborhood, Safety (for walks), proximity to grocery store, services, Supportive (neighbors friendly, Quiet at Night (able to get restful sleep), Transportation Access
  • Private Facility - Apartment, House, Room, etc.
  • Institution Facility (Supportive) - Facility type (Nursing home, senior living center, etc.), Onsite staff (match needs of patients), Onsite resources (food, outdoors, etc.), Accessible (Wheel Chair ramps), Safety (Safety Bathrooms, smoke alarms), Environmental (Heat, A/C, Mold), Therapy Equipment (Oxygen equipment), Passive Sensors (wifi enabled weight scale, blue tooth enabled blood pressure cuff), Internet connection - wifi router
  • Temporary Housing - Homelessness, Homeless Shelters, friend or family members home, Halfway House (after recent prison term), Victim Shelters (domestic and sexual violence, disaster relief)

Socioeconomic Status

Socioeconomic status factors are elements of the patient environment factors in patient recovery.

  • Financial Health - Income, Wealth, Patient Contributions Capabilities, Financial Constraints (Debt, family commitments)
  • Job Status - Sick Days/Leave Availability, Occupation
  • Educational Attainment - Completed levels of formal education,
  • Literacy
  • Medical Insurance Status - Employer plan, Cobra, Medicare, Medicaid, VA, etc. (Deductibles, Co-payments, monthly premiums)
  • Socioeconomic - History - Credit Rating & History

Care Management

These are the Care Management Factors that are a component of the Patient Recovery Factors.

Care Coordination

Care coordination factors are elements of the care management factors in patient recovery.

  • Communication within care team
  • Arranging diagnosis, second opinions, procedures, etc.
  • Patient Navigation

Care Decision Making & Goals

Recovery goals factors are elements of the care management factors in patient recovery.

  • Discovery - Clinical Consults, Testing, Qualified Option Development
  • Desired - Clinical Condition, Functional Condition, Behavior & Lifestyle

Care Plan & Treatment

Recovery plan factors are elements of the care management factors in patient recovery.

  • Treatments - Medicine, Procedures, Surgery, Therapies (Occupational Therapy, Speech, Physical Therapy)
  • Activities - Nutrition, Education

Care Monitoring & Protocols

Recovery monitoring factors are elements of the care management factors in patient recovery.

  • Recovery Plan Activities - ensure activities are scheduled, treatments happen, prescriptions filled, Recovery Team performs function, Status of Surgeries, Procedures, Tests, Therapies, etc.
  • Patient Adherence - Medication Adherence, activity levels, other patient behaviors, etc.
  • Patient Activation - Understand condition, capable of treating self, etc.
  • Recovery Factors Monitored - Clinical Condition - Physiological Metrics (i.e., Blood Pressure), Pain, Wounds, etc., functional conditions, etc.
  • Monitoring Method - Daily Calls, Patient checks box or inputs data, Passive sensors (wifi enabled pill boxes or caps)
  • Recovery Plan Effectiveness - Medication efficacy (effectiveness, interactions, adverse events), Effectiveness or Treatments and Activities, Effectiveness of recovery team, Effectiveness of Protocols, Appropriateness of Recovery Goals
  • Triggers - Triggers Requiring Notifications - Patient Concern, Monitoring Alert (i.e., Medication adherence, blood pressure reading), Patient Dialog, Clinical Condition, Emergency, Transfer Event (i.e., Hospital to home)
  • Notification - Who is notified based on each trigger (Patient, Care Giver, Recovery Navigator, Care Manager)? How are they notified (phone calls, text message, alerts)? When are they notified (time frame)?
  • Associated Action - Who takes the action? What is the action? How do they take the action (phone calls, text message, alerts)? When do they take action (time frame)? Potential actions include: Patient triage, Conduct on-site assessment, Issue Escalation, Reassess Recovery Goals, Plan, Monitoring & Protocols, Achieve confirmation to change Recovery Goals, Plan, Monitoring and Protocols
  • Escalation - What gets escalated? Who escalates it (nurse, patient)? Whom do they escalate to (doctor, nurse)? When do they escalate? How do they escalate?
  • Protocol Monitoring - Who ensure notifications, actions and escalations are happening? How? When do they take action?

Care Team

Recovery team factors are elements of the care management factors in patient recovery.

  • Clinical Providers - These are licensed professionals. Physicians, Physician Assistants, Nurse Practitioners, Pharmacists, Therapists (Speech, Physical, Occupational), Behavior Health (Psychologist, Psychiatrist), Nurse (Care Manager), Dietitian,Education Providers (Clinical)
  • Support (Social and Behavioral) Providers - Care givers (family or friend), Recovery Navigator (patient navigator), Recovery Coaches (included MSW Social Workers and Health Coaches), Education (Non-Clinical), Technical Support and technicians
  • Community (Basic Needs) Providers - Financial Counseling, Meals Delivery (Meals on Wheels), Transportation Assistance, Programs (Smoking Cessation, Weight Loss, Alcoholics Anonymous), Delivery Services, Transportation Services, Other Services (handy man, plumber, etc.), Community Health Services (Community Health Centers, free flu shots, etc.), Convenient Care (Minute Clinics, 24 hour services)